Privacy Policy

Last updated: 3/8/2023

This Policy explains how we collect, use and sometimes disclose your personal information. By visiting our Site directly or through another site, you accept the practices in this Policy.

This privacy policy applies to the Site. This privacy policy does not necessarily apply to any offline collection of your personal information. Please see below for details. We are not responsible for the content or privacy practices on any website not operated by Tannus,, Inc. to which the Site links or that links to the Site.

A Note to All Users

By using this website, you consent to this transfer and the processing of your data (personal or otherwise) in accordance with this Privacy Policy. You also consent to the adjudication of any disputes arising in connection with The Site in the federal and state courts of, and in accordance with the laws of, the state of Utah.

1. Information Collection

We collect information from you in several different ways on this Website. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

help us create content that is most relevant to you
alert you to new information, products, and services that we offer
help make the Website easier for you to use by not having to enter information multiple times
help you find products, and information

(a) Registration and Ordering. Before using certain parts of the Website or ordering products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number. We may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations. In addition, we may ask for your gender. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the Website, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.

(b) Cookies and Other Technology. Like many sites, the Website employs cookies and web beacons (also known as action tags) to speed your navigation of the Website, recognize you and your access privileges, and track your Website usage.

Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from Website or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of the Website. If you do this, we keep a record of your browsing activity and purchase. THE WEBSITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not “spyware.”
Web beacons assist in delivering cookies and help us determine whether a web page on the Website has been viewed and, if so, how many times. We may also use web beacons or cookies to allow us to record activity on our Website.
We will use third-party advertising companies to help tailor Website content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount).
Additionally we may use services on our Websitethat collect information from you regarding your use of the Website, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, as well as information more commonly collected such as your IP address, referring URL, browser, operating system, cookie information, and Internet Service Provider. This information may in the aggregate identify you, however we will not identify you as you browse the web if you turn off cookies. Opting out will create a cookie that tells us to turn off recording. The presence of this cookie is required to continue opting out, so if you clear your browser cookies, you will have to opt-out again.

(c) Email Addresses. Several locations of the Website permit you to enter your email address for purposes including, but not limited to the following: to request us to notify you of new brands, new product styles, or product sizes; to register for a contest or sweepstakes; or to sign up for email newsletters and special offers. Your participation in a contest or sweepstakes is completely voluntary, so you have a choice whether to participate and disclose information to us. We use this information to notify contest and sweepstakes winners and to award prizes. We may post on the Website the names and cities of contest and sweepstakes winners. By entering a contest or sweepstakes, you may be opting in to receive our email newsletter and special offers and this will be disclosed in the official rules governing the contest or sweepstakes.

(d) Product Reviews. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Website. We believe you can post a helpful review without disclosing any personal information and we are not responsible for any personally identifiable information that you submit as part of your review.

(e) Log Files. As is true of most web sites, the Website server automatically recognizes the Internet URL from which you access the Website. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)

(f) Age. We will never knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If you are under 13 years old please do not provide your information on our website. If we become aware that an individual is under the age of 13 and has submitted any information to Tannus for any purpose without prior verifiable parental consent, we will delete his or her information from our files.

2. How we use this information

(a) Internal Use. We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the Website’s content and layout, to improve outreach and for our own marketing efforts (including marketing our products to you), and to determine general marketplace information about visitors to the Website. In order to facilitate such use and the other use described in this Section 2, we may share your information with affiliates under Tannus, Corp’s control.

(b) Communications with You: We will use your personal information to communicate with you about the Website and your orders and deliveries. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, we may send emails for reasons such as to register for a contest or sweepstakes; to notify you of new brands, new product styles, or product sizes; or to sign up for email newsletters and special offers.

(c) External Use. We want to provide you with excellent service and to offer you a great selection. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone other than to affiliates under Tannus, Inc’s control, except that:

As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service, and Federal Express) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.
Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information.
We may disclose such information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use the Website for illegal reasons or to commit fraud.
We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it’s possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy in effect.
We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.
We may publicly disclose the name, city, and state of the contest and sweepstakes winners.

3. Links

This Web site contains links to other sites. Please be aware that we, Tannus, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site

4. Data Security

The Website incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Website. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some computer hardware.While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

5. Breaches of Security

We are not responsible for any breach of security caused by third parties or for any actions of any third parties that receive the information. We also may link to other websites or we may allow to be displayed on The Site advertisements of third parties. We are not responsible for such third party's privacy policies or how they treat information about their customers.

6. Offline Collection, Use & Disclosure of Information

The majority of information that we collect is obtained through the Website, and this Privacy Policy applies only to that online collection of personal information. We also may collect information offline, where we also try to protect the privacy of your personal information. One example involves someone calling us to place an order or to ask questions. When someone calls, we will ask only for the personal information we need in order to place the order or to answer the question. When we need to store information (such as credit card information), we will enter it into our database through SSL encryption and it will be stored in a database in an encrypted form. (See the Data Security section above for more information). There are other ways we could learn of personal information offline (for example, we suppose someone could send us a return package including some return address information), and this Policy doesn’t discuss or try to predict all of those methods or uses. We will treat offline collection, uses, and disclosures consistently with our applicable online practices.

7. Opting Out of Communications From Us

There is an unsubscribe link in every email that we send. You can be removed instantly from our list by clicking it. You can also make these requests by telephoning, or emailing your request to Tannus 1-801-227-5393: or at sales@tannusamerica.com.

Please never email your credit-card number or other sensitive information.

We may change or replace this Privacy Policy at any time. If we make material changes, we will provide current customers and registered users with a revised notice that describes our new practices or a link to the new privacy policy. Stylistic changes will be publicized via notice on the Sites. We encourage you to review this Privacy Policy so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us at 1-801-227-5393

Effective March, 08 2023